SUPPORT

Safety

Good marketplace safety starts with clear identities, careful evaluation and secure workflows. AREATO is being designed to make those signals visible and actionable.

Protect your account

Use a unique password, keep authentication codes private and sign in only through official AREATO pages. No legitimate support request should require your password or private key.

Evaluate opportunities carefully

Read the complete scope, budget and client information. Be cautious when an offer is unusually vague, creates artificial urgency or immediately asks you to move sensitive activity outside the platform.

Evaluate professionals carefully

Review relevant expertise, portfolio context, availability and verification state. A strong match should make sense for the actual work — not just look impressive at first glance.

Payments and sensitive information

When production payment workflows are enabled, use the official process. Do not send full card data, passwords or authentication secrets through messages or email.

Report a concern

Safety, abuse, impersonation and suspicious marketplace activity can be reported to trust@areato.work.